Privacy Policy

Vin d’Orange Origines respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect information provided by customers and visitors to our website.

Information We Collect

When you visit our website, place an order, contact us or subscribe to communications, we may collect information including:

  • Name

  • Email address

  • Phone number

  • Delivery and billing address

  • Order details

  • Payment-related information processed through secure third-party payment providers

  • Website usage information

How We Use Your Information

Your information may be used to:

  • Process and fulfil orders.

  • Arrange delivery.

  • Communicate with you regarding your purchase.

  • Respond to enquiries.

  • Improve our products, services and website experience.

  • Send marketing communications where you have provided consent.

Payment Information

Payments are processed through secure third-party payment providers.

Vin d’Orange Origines does not store complete payment card details.

Sharing Information

We only share personal information where necessary to operate our business, including with:

  • Delivery and courier providers.

  • Payment processors.

  • Website and technology service providers.

  • Professional advisers where required.

We do not sell, rent or trade customer information.

Cookies and Website Analytics

Our website may use cookies and analytics technologies to understand website activity and improve user experience.

You may adjust your browser settings to manage cookies.

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Access to Your Information

You may request access to personal information we hold about you or request correction of inaccurate information.

Marketing Communications

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.